Gordon Graham here – and I hope all is going good for you. So much is going on in the world of “government” and most of these goings-on are linked to “money” issues. As I prepare this piece I am reading more about public safety pay, benefits, retirement plans, and related issues.

It all gets down to this. In order to survive, a business (or government entity) must balance “incoming funds” with “outgoing expenditures.” This is not advanced rocket science. You and I do this on a monthly basis – taking a look at how much is coming in – and making sure that our family expenditures do not exceed this amount. And since you are reading this on the LA Firemen’s Credit Union site – you know this better than 99% of the people you will see on the street today. Read More »

PART 2

In part 1, we began to consider the implementation of OSHA two in-two out. Let’s continue with several more considerations.

Customer Service
Several years ago, Alan Brunancini, Chief of the Phoenix Fire Department (ret.), focused attention on the concept of enhancing citizens’ perception of the fire service expending its maximum effort to meet their needs in emergency and non-emergency incidents. Without a doubt, the concept of customer service can maximize public support of the fire service. With that thought in mind, how does the initial company at a structure fire explain customer service to the homeowner(s) who watch their house burn while the initial company protects exposures while waiting for the arrival of another company? Read More »